Policies, rules and terms of use
The company providing the services: E-smoke OÜ (12159697) registered address: Estonia, Tallinn, Harju County, Lasnamäe District, Virbi tn 4-137, 13629.
Product and Service Description
We offer electronic and physical gift cards (gift certificates) that can be used in the virtual reality game room “Tallinn Another-World” located at Mustamäe tee 50, Tallinn, 16021.
Product type:
– Electronic (gift cards, instantly available after payment).
– Plastic cards (physical product, available for on-site pickup).
Pickup Address for Physical Products: 50 Mustamäe tee, Tallinn, 16021.
Payment
We accept the following payment methods:
– Estonian banks (Pandalink);
– Mastercard;
– Visa.
Delivery
– Electronic Products: Instantly available on the website after successful payment.
– Physical Products: Available for on-site pickup at Mustamäe tee 50, Tallinn, 16021.
Service Provision
Services are provided by the company E-smoke OÜ (registration code: 12159697) via the website:: tallinn.another-world.com.
Product Return
If the product has not been used, you may request a refund within 14 days of the purchase date. For returns, please contact us using the contact details provided on the website.
Privacy Policy and Data Processing
We respect your privacy and process data in accordance with the legislation of the Republic of Estonia.
We collect and process the following data:
– First and last name;
– Email address;
– Phone number.
The data is used solely to improve service quality and facilitate communication between us and the customer. We do not share your data with third parties.
Additional information is available in our [Privaatsuspoliitikas](https://tallinn.another-world.com/confidential).
Additional Information
All additional agreements and details can be found on the website: https://tallinn.another-world.com.
Public Documents
1. Privacy Policy: https://tallinn.another-world.com/confidential
2. Public Offer for Services: https://tallinn.another-world.com/agreement
3. Personal Data Processing Policy: https://tallinn.another-world.com/gdpr